Quality assurance,training and services
🔴SANQ diesel gensets with world famous brand accessories,havegained the ISo 9001 international quality system certification. Whether you are dealers or consumers,you can obtain our best service and support from technical service center.
🔴According to warranty terms,SANQ take responsibility to maintain the genset if any fault caused by manufactory defect with in 12 months or 1000 hours after you confirmed and check the genset have arrived your side.It is out of warranty,If the genset failure caused by fragile parts, general use consumptive parts,man-made fault,maintenance deficiency.
🔴Supply the information and documents regarding electric field
🔴Supply the knowledge of self provided gensets
🔴 Form the initial comparasion cost appraising
🔴 Supply improved suggestion about current units
🔴 Calculate the capacity of reguired eguipment
🔴 Supply the suggestion ofhow to use energy effectively
(includes counting request power and the possibility of connecting with related COM)
🔴 Supply generator room designing,the room layout drawing and engine foundation drawing.
🔴 Free training operation workerfor customer
🔴Our dealers have professional technician support thecustomer directservice suck as designing generator room,installing indication, debugging genset,changingfragile parts timely and guiding customer's wireman ect. Thedealers respond to customer's complaint with in 12 hours(except remote areas)
🔴Our every local office have 3-5 professional engineers help customer design middle genertor room,install the unit,debug thegenset,claim and change the damaged parts which shall be not over warranty period,settledificult borriers. These engineers also can direct and coordinate dealers'technicians. These ofices have warehouse for small arts,can meet the demand of consumableitems and general parts. That's why we can respond to the complaints from anywhere within 24h(except remote areas)
🔴Technical service center have 90 professional engineers engaged in designing large-size gensets.They are responsible for researching localization unit and improving current units,installing and testing special performance,setling operation fault /changing/claiming are within warranty period.They also train high level technicians meanwhile. We have built large-scale parts warehouse/maintain workshop/testing room.in Shenzhen to meet various demand.
Besides supply superior quality product to customer,SANQ also supply excellent trainin service to customer.Our sales service network covers allthe country. With advanced testing equipments and tools,theprofessionalengineers build a outstanding team with elitetechnicians serve customer in all day.
🔴 Hep clients to access consumable power volume and choose the right gensets forthem.
🔴 Assist to lay out the generator roomand design environment protection project.
🔴 Answer clients'question about product and technology.
🔴 Supply customized solution to special clients.
Guangzhou Sanq Gensets Co.,Ltd, a professional Chinese diesel generator enterprise with over 10 years of experience and two OEM factories, is authorized by Cummins, Perkins and other global engine brands, holds ISO9001:2008 certification, offers 8kw–2200kw generator sets of various types, and provides one-stop design, installation and maintenance services as a globally preferred brand.
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